Inmate phone
The Butler County Jail uses Combined Public Communications (CPC) for their Inmate Phone System.
CLICK HERE to Search for Incarcerated Friends or Family Members
Combined Public Communications (CPC) is the designated provider for inmate calling services at Butler County Jail. CPC specializes in offering communication solutions specifically tailored to correctional facilities. They provide a range of services, including direct-dial telephone systems, video visitation, and secure messaging systems. Their services are designed to facilitate communication between inmates and their families while ensuring security and regulatory compliance.
Account Setup and Management
To use CPC's call services, individuals must set up an account. This involves providing personal details and setting up a payment method. Accounts can be managed online, allowing for balance checks, adding funds, and reviewing call history.
Call Rates and Payment Options
CPC offers various payment options, including credit/debit card payments and prepaid accounts. Call rates are determined by the type of call (local, long distance, or international) and the duration. Rates are subject to change and are typically posted in the jail and on the CPC website.
Inmate calls are subject to certain restrictions. These include call duration limits, no third-party or call forwarding options, and monitoring or recording of calls for security purposes. Inmates cannot receive incoming calls, and all calls must be initiated by them.
Security and Monitoring Procedures
For security reasons, all calls are subject to monitoring and recording except for privileged communications with legal counsel. CPC and Butler County Jail ensure compliance with legal standards for privacy and confidentiality where applicable.
CPC provides customer service for account management and technical issues. Users can contact their support center for assistance with account setup, billing inquiries, or troubleshooting call-related problems.
Compliance with Legal and Regulatory Standards
CPC and Butler County Jail comply with all relevant legal and regulatory standards governing inmate communications. This includes adherence to state and federal laws related to telecommunications and corrections.
Accessibility and Special Needs Accommodations
Special accommodations are available for inmates with disabilities or special needs to ensure equal access to communication services. Requests for such accommodations can be made through Butler County Jail administration.
Reporting Issues and Concerns
Users can report issues or concerns related to the call services to CPC's customer service or to the jail administration. This includes complaints about service quality, billing, or potential misuse of the call system.
Changes and Updates to Call Services
Butler County Jail and CPC reserve the right to make changes to call services, including rates, policies, and available features. Any significant changes are typically communicated to inmates and registered account holders in advance.
For more information, you can call the following number: